The fine print,
in plain English.

1. Definitions and Application

• Products means the solar trailer(s), skid-mounted power system(s), modules and related goods described in your quote or order.
• Order means an order for Products that we have accepted in writing.
• Quote means the written quotation we provide for the Products, including the price and specifications.
• CGA means the Consumer Guarantees Act 1993 and FTA means the Fair Trading Act 1986.

These Terms, together with your Quote and Order, form the entire agreement between us and override any earlier discussions, representations or terms. If there is any conflict, the Quote/Order prevails for commercial details (price, specification, timeline) and these Terms prevail for legal matters. We may update these Terms from time to time; the version in force when your Order is accepted applies to that Order.

2. Quotes, Prices and GST

• Validity: Quotes are valid for 30 days from the date issued unless stated otherwise, and are subject to Product availability and confirmation of final specification.
• GST: Unless expressly stated to be GST-inclusive, all prices are exclusive of GST. New Zealand Goods and Services Tax (currently 15%) is added to the final price and to any fees payable under these Terms.
• Currency: All amounts are in New Zealand dollars (NZD).
• Delivery/transport costs: Local pickup from our designated depot is free. Where transport is required, it is quoted and charged separately (see clause 6).

3. Deposit and Payment Schedule

To secure your production slot and allow us to lock in high-efficiency components from our suppliers, we operate on the following payment schedule:

• 40% Deposit: A deposit of 40% of the total quoted price (plus GST) is required to secure your build slot and confirm your estimated completion date. Production will not commence until this deposit has cleared into our account.
• 60% Final Payment: The remaining balance must be paid in full and cleared into our account before the Products leave our yard or any delivery is arranged. We do not dispatch Products under partial payment.
• Commercial credit: Any alternative payment or credit arrangement must be credit-checked and approved by us in writing before the Order is confirmed.
• Late payment: We may charge interest on overdue amounts at a reasonable commercial rate, and recover reasonable costs of recovery, to the extent permitted by law.

4. Order Confirmation, Changes and Cancellation

• Confirmation: An Order is confirmed once we accept it in writing and your deposit has cleared. Because Products are built to order, the agreed specification is then locked in.
• Changes: Change requests after confirmation are subject to our written agreement and may affect the price and timeline.
• Cancellation by you: As Products are custom-built to order, if you cancel after we have committed to components or commenced production, we may retain so much of your deposit as reflects the costs we have reasonably incurred and any loss we reasonably suffer as a result (for example, non-returnable components already ordered). This is a genuine pre-estimate of our loss and is not a penalty. Any balance of your deposit will be refunded.
• Cancellation by us: If we are unable to complete your Order (for example, because components genuinely cannot be sourced), we may cancel and will refund all amounts you have paid for work not yet done, less any costs reasonably incurred with your knowledge.

5. Production Timelines and Force Majeure

• Good-faith estimates: We pride ourselves on efficient New Zealand assembly. All completion dates are estimates given in good faith based on current workshop capacity and are not guaranteed unless we agree a firm date in writing.
• Events beyond our control: You acknowledge that delays may occur due to events beyond our reasonable control, including global or regional supply-chain disruption, shipping volatility, or shortages of components such as solar panels, lithium cells or inverter electronics. If such an event occurs, the affected timeframes are extended by a reasonable period, and we will keep you informed and use reasonable efforts to minimise the delay.
• Liability for delay: To the extent permitted by law (and subject to clauses 12 and 13), we are not liable for indirect or consequential loss arising from delays caused by events beyond our reasonable control. Nothing in this clause limits any right you have that cannot lawfully be excluded.

6. Delivery, Collection and Risk

• Collection or third-party transport: Unless you collect the Products from our designated depot, delivery is arranged through independent third-party transport providers. Where you nominate the carrier, that carrier acts on your behalf.
• Passing of risk: Risk in the Products passes to you when you (or your nominated carrier) take possession of them at our depot. From that point you are responsible for arranging appropriate transit insurance. Title to the Products does not pass until clause 8 is satisfied.
• Transport arranged by us: Where we arrange transport on your behalf as a convenience, we will take reasonable care in selecting the carrier and will pass through to you the benefit of any claim against the carrier, but the carrier — not us — is responsible for the carriage. We recommend you arrange transit insurance in all cases.
• Consumers: If you are a consumer under the CGA and we arrange delivery, your rights under that Act (including any guarantee relating to delivery) are not affected by this clause.

7. Storage of Completed Products

If your Products are complete and ready for handover but collection or delivery is delayed by more than two (2) weeks because of a delay caused by you (including late final payment or an issue with a carrier you have chosen), we may, after giving you written notice, charge a storage fee of $75 plus GST per week (or part week). We may withhold the Products, and exercise a lien over them, until all amounts owing — including storage fees — are paid. This clause does not apply to delays caused by us.

8. Retention of Title and Security Interest

• Retention of title: Legal and beneficial ownership of the Products remains with us until we have received full payment of all amounts owing for those Products (and any related fees). Until then, you hold the Products as bailee.
• Security interest (PPSA): You grant us a security interest in the Products (and their proceeds) to secure payment, and agree we may register a financing statement under the Personal Property Securities Act 1999. You waive your right to receive a copy of any verification statement under that Act, to the extent permitted.
• Recovery: If you fail to pay when due, we may (acting lawfully) recover possession of the Products, and you authorise us to do so.

9. Vehicle Registration, Warrant of Fitness and Road Compliance

• Trailer classification: Our towable Products are supplied as NZTA Class TB light trailers.
• Warrant of Fitness: Each towable Product is supplied with a current Warrant of Fitness (WoF) at handover. You acknowledge that, under New Zealand law, a light trailer WoF must be renewed every 12 months (and every 6 months once the trailer is 6 years or older). Keeping the WoF current after handover is your responsibility.
• Registration: It is a legal requirement that the trailer is registered and put into your name before it is towed or operated on any public road in New Zealand. Registration is your responsibility.
• Towing and licensing: You are responsible for ensuring your tow vehicle is suitable and that towing is carried out lawfully. Our trailers may generally be towed on a standard Class 1 (car) licence provided the combined vehicle-plus-trailer weight stays within the 6,000 kg limit; you are responsible for confirming your tow vehicle's rated towing capacity and correct licensing.
• Liability from collection: From the moment you take possession, you assume responsibility for on-road compliance, towing-capacity matching, load security and appropriate licensing.

10. Electrical Certification and Safety

• Certified electrical work: All AC/DC distribution, inverters, solar controllers, battery systems and socket networks are installed and verified by an electrical worker registered with the Electrical Workers Registration Board (EWRB).
• Certification supplied: On completion, we supply an electrical Certificate of Compliance (CoC) and, where required, an Electrical Safety Certificate (ESC). Where the work is high-risk prescribed electrical work, an independent Record of Inspection is also provided by a Licensed Electrical Inspector.
• Modification warning: Any unauthorised alteration, uncertified electrical addition, or tampering with the sealed switchboard or internal wiring by you or an unqualified person may create a serious safety hazard, may breach New Zealand electrical safety law, and will void the certification and the relevant warranties to the extent the alteration caused or contributed to the fault or hazard. Please contact us before making any electrical changes.

11. Product Warranties

In addition to your rights under New Zealand consumer law (clause 12), your Product is covered by the following warranties:

• Workmanship: 2-year warranty covering structural fabrication, frame integrity and general assembly by us.
• Battery system: 5-year warranty on the modular LiFePO4 lithium battery packs, subject to the manufacturer's specified operational parameters.
• Solar panels: 25-year linear performance warranty on the solar panels, provided and backed directly by the panel manufacturer.

Warranty conditions

• The battery and solar panel warranties are manufacturer warranties passed through to you; claims may be handled by, or subject to the terms of, the relevant manufacturer.
• Warranties do not cover fair wear and tear, consumable items, damage from misuse, accident, incorrect installation or towing, unauthorised modification, or use outside specified operating parameters.
• To make a claim, contact us in writing with your Order details and a description of the issue. You may need to make the Product available for inspection.
• These warranties are in addition to, and do not limit, any rights you have under the CGA or FTA.

12. Your Rights Under New Zealand Consumer Law

13. Limitation of Liability

Subject to clause 12, and to the maximum extent permitted by law:

• our total liability to you arising from or in connection with the Products or these Terms (whether in contract, tort, under statute or otherwise) is limited, at our option, to repairing or replacing the Products, resupplying them, or refunding the price paid for them; and
• we are not liable for any indirect, consequential or special loss, or for loss of profits, revenue, savings, business, or data, however arising.

Nothing in these Terms limits our liability where it cannot lawfully be limited, including liability for death or personal injury caused by our negligence, or under the CGA where you deal as a consumer.

14. Business Customers — Contracting Out

Where you acquire the Products for the purposes of a business, you agree that:

• CGA: the provisions of the Consumer Guarantees Act 1993 do not apply, as permitted by section 43 of that Act. You confirm you are acquiring the Products in trade, and you agree it is fair and reasonable that the CGA does not apply; and
• FTA: to the maximum extent permitted, sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply, as permitted by section 5D of that Act, and you agree it is fair and reasonable to be bound by this provision.

If you are a consumer (not acquiring the Products in trade), this clause 14 does not apply to you and your full rights under clause 12 are preserved.

15. Privacy

We collect and hold personal information about you to process your Order, arrange delivery, provide warranty support and meet our legal obligations. We handle personal information in accordance with the Privacy Act 2020. You may ask to access or correct your information by contacting us using the details below.

16. General

• Governing law: These Terms are governed by New Zealand law, and the New Zealand courts (and, where applicable, the Disputes Tribunal) have jurisdiction.
• Dispute resolution: If a dispute arises, we both agree to first try in good faith to resolve it by discussion before starting formal proceedings.
• Variation: No variation of these Terms is effective unless agreed in writing.
• Severability: If any provision is unenforceable, it is severed and the remaining provisions continue in force.
• Assignment: You may not assign your Order without our written consent.
• Notices: Notices may be given by email to the addresses on the Quote or Order.

17. Contact Us

The Solar Trailer Co. — The Solar Trailer Company Limited (NZBN 9429053789563)
Email: power@solartrailer.co.nz
Christchurch · Queenstown, New Zealand

Thank you for partnering with us to bring clean, silent, independent power to New Zealand.